Heroverse® Kickstarter Has Concluded! A Thank You From Tom + Details On Late Pledging And Post-Campaign Surveys!
5 months ago
– Thu, May 07, 2026 at 02:26:10 PM
Thank you everyone for your incredible support! This is the first step in bringing much more Heroverse content to the world than we have in the past and you all helped make that happen.
-Tom
----------------------------
Post Campaign Details:
There are a lot of questions coming in now that the Kickstarter is over, so let's dive in:
Q: I missed the campaign - can I still pledge?
A: Yes! We will have Late Pledges turned on once the BackerKit surveys are built!
Q: When will the BackerKit surveys be going out?
A: We are aiming to have surveys launch around the week of May 25th. When surveys do go out, they will go to the email address you have associated with your Kickstarter account. We'll do an update officially announcing when they have begun to go to everyone. It's worth noting though, that it can take BackerKit up to 48 hours to process all surveys fully. If at that point you still have not received one, please check your spam folder, and check that the email you used on Kickstarter is the email account you're checking.
Note For Apple ID Users:
Please note, if you use an Apple ID with your email address, a different email could be generated for you for security reasons, and as a result, you might not receive an email to your survey. If you need this email changed, please click here to direct message us so that we can help! (must be logged in to your Kickstarter account for this link to work)!"
Q: What's the purpose of the survey?
A: We use these surveys primarily for two reasons:
- To collect shipping payments and addresses for all our backers, so that we can eventually send their pledge rewards.
- To provide backers with the ability to modify the reward tier they selected or get a last chance to add-on items.
Q: How long will I have to complete my survey?
A: Our goal is to get as many surveys completed by backers as possible, so we give around 30 days from their launch to allow everyone proper time. If you need more than that, it's ok. :)
Q: When will my order arrive?
A: As noted in each reward tier, estimated fulfillment is set for November, 2026.
With fulfillment timelines, please be mindful of the following, which is noted on our FAQ:
The delivery dates associated with each reward are based on our anticipated production schedule. They are not guaranteed and, as they are described, are ESTIMATES. Once we finish surveys and all add-ons are locked we go into production on those items and will provide campaign updates throughout the process. Should dates shift, which is not uncommon, we will provide new estimated delivery dates in updates. Please note, that no date provided should be considered a locked and promised date until we have the books at the warehouse and until such time all estimated dates are subject to change.
With that said, Rocketship Entertainment has never had a funded Kickstarter that did not end up getting fulfilled, and you can view the status of all our projects, both in-production and fulfilled in the link below:
Click here for Rocketship Project Tracker
Q: Who can I talk to if I have questions, requests, or issues with my order?
A: If you have questions about your order, click here to DM us! Please always direct message us here on Kickstarter. We can't perform customer service on social media or in the comments section of the campaign page.
Thanks!